Terms of Use

1. Definitions


Uludağ Meat Restaurant: Uludağ Et Lokantası Gökhan Uludağ Website: The website www.uludagkebap.com, which belongs to Uludağ Meat Restaurant, whose intellectual and industrial rights, which can be accessed through mobile and other internet connection devices belonging to Uludağ Meat Restaurant, is www.uludagpaket.com Customer: The person who creates an order request for goods or services through the website. Sides: Customer and / or Uludağ Meat Restaurant. Contract: The distance sales contract established in accordance with the Preliminary Information Form between the parties and the information contained in this form. Product(s): Service or goods selected by the Customer and offered to the Customer by Uludağ Meat Restaurant in the regions where Uludağ Meat Restaurant serves. Conditions: All of these terms of use.




2. Application and Membership


2.1. Users, after entering the name, surname, e-mail address and phone numbers required for registration on the Website, can start using the Website under these Conditions by entering their password. They can place an order on the Website by entering the name, surname, e-mail address and telephone numbers registered in the system. 2.2. The customer accepts that all the information provided during the application is always complete, truthful and up-to-date in all respects. The customer can always update his information via the Website.




3. Use of the Website


3.1. Uludağ Meat Restaurant delivers its own coverage areas that can be ordered through the Website. When the customer selects the delivery address on the Website, it is notified whether the delivery has been made to the chosen region. 3.2. The delivery time shown to the Customer on the Website is an estimated and non-binding period. This period may vary depending on time. 3.3. Product sales price, delivery costs, costs related to transportation vehicles and any other additional fees such as taxes, duties, charges will be collected from the credit card or other payment method chosen by the Customer when the order is placed. 3.4. If the customer chooses the Online Payment Method, he / she enters the credit card information into the system for one time only, and this information is used for later use without the need to enter the payment information again. Online payment system infrastructure is provided by Iyzico. Uludağ Meat Restaurant preserves the first six digits and the last two digits of the credit card in its systems. By defining more than one credit card or payment instrument on the Website, the customer can transact with the credit card or payment instrument he has chosen. 3.5. If the customer wants to pay a tip to the courier who brings his order through the Website, he will need to select one of the tip amounts on the confirm order page or enter the amount he wants, and then take action on the payment screen to which he will be directed. The tip depends on the customer satisfaction and is applied entirely at the request of the customer. The full amount of the tip will be paid to the courier that the Customer chooses to tip. Uludağ Meat Restaurant collects this amount only as an intermediary. 3.6. If the customer wants to pay a tip to the courier who brings his order through the Website, he will need to select one of the tip amounts on the confirm order page or enter the amount he wants, and then take action on the payment screen to which he will be directed. The tip depends on the customer satisfaction and is applied entirely at the request of the customer. The full amount of the tip will be paid to the courier that the Customer chooses to tip. Uludağ Meat Restaurant collects this amount only as an intermediary. 3.7. If the credit card used within the scope of the Online Payment System is used illegally by someone other than the card holder, the Bank Cards and Credit Cards Law No. 5464 dated 23.02.2006 and Bank Cards published in the Official Gazette dated 10.03.2007 and numbered 26458 It accepts that transactions will be made in accordance with the provisions of the Regulation on Credit Cards. 3.8. In the event that the Customer loses the device using the Website or the device is stolen, 3rd parties cannot access the card information defined on the Website. However, the Customer must notify Uludağ Meat Restaurant and discontinue the use of the card. Otherwise, third parties can continue to pay the order to Uludağ Meat Restaurant using the Website. Uludağ Meat Restaurant cannot be held responsible for such a situation. 3.9. The Customer agrees that all responsibility for the security, storage and keeping away from the information of third parties of the system access tools (user name, password, etc.) used in order to benefit from the services offered by Uludağ Meat Restaurant through the Website is entirely his own. It is the responsibility of the Customer not to share information about credit cards or other payment instruments with third parties and not to define this information on the website used by third parties. 3.10. The customer is deemed to have fulfilled his payment obligation by making the payment to Uludağ Meat Restaurant. No fee is charged from him during the delivery of the order or except for the tip payment. 3.11. The customer will be informed in detail in the Contract on issues such as delivery, payment and return. 3.12. The product is delivered to the address specified by the Customer while placing an order, and the address cannot be changed later. Uludağ Meat Restaurant does not accept any responsibility if the customer or the designated recipient is not present at the delivery address, does not receive it or if an incorrect address is reported, in this case, Uludağ Meat Restaurant will be deemed to have fulfilled the delivery completely and completely. For this reason, any damages arising from the late delivery of the Product by the Customer, and the expenses incurred due to the return of the Product to Uludağ Meat Restaurant due to the Customer's fault and / or the product not being delivered to the Customer. belongs. Uludağ Meat Restaurant may stop serving the Customer who abuses this situation. 3.13. The customer can convey all her complaints regarding the Order to the customer service of Uludağ Meat Restaurant via +90 (212) 624 95 90 or florya@uludagkebap.com e-mail address. 3.14. The Customer, who benefits from the service provided by Uludağ Meat Restaurant, accepts that he / she has the legal responsibility to use the Website in accordance with the law and its purpose and for every transaction and action taken within the Website. Uludağ Meat Restaurant cannot be held responsible in any way, directly or indirectly, for any transaction, action and / or activities carried out by the Customer through the Website and / or within the scope of the Terms and the law. 3.15. Uludağ Meat Restaurant will not be held responsible for not fulfilling its obligations in the event that the service cannot be utilized due to technical problems arising from the Customer, and no request can be made from it under any name. 3.16. The Customer agrees that all orders placed on the Website are made to the end user for personal use and consumption, and not for resale. 3.17. The Customer agrees that no tobacco products and alcoholic beverages are sold in accordance with the Regulation on the Procedures and Principles Regarding the Sale and Presentation of Tobacco Products and Alcoholic Beverages on the Website and the relevant legislation, and that they will not make any requests to supply them through the Website. 3.18. If the Customer orders food from Uludağ Meat Restaurant, the order will be prepared by Uludağ Meat Restaurant and delivered in accordance with the delivery method chosen by the Customer. The receipt or invoice regarding the order is prepared by Uludağ Meat Restaurant and delivered to the Customer together with the order. 3.19. When the Customer orders a Product belonging to Uludağ Meat Restaurant, uludagpaket.com acts only as an intermediary and therefore, due to the quality of the Product offered by the Merchant, the correct supply or the Product offered to the Customer from the Uludağ Meat Restaurant on the Website. can not be liable for compensation for damage caused. 3.20. For orders placed on the Website, the refund is only; (i) Mandatory cancellation of the order due to the inability to deliver the order to the relevant restaurant or the restaurant's inability to prepare or deliver the order due to circumstances such as overcrowding, absence of courier, electrical failure, accident; (ii) while the order has not been prepared, its cancellation upon the Customer's request and the acceptance of the Workplace; (iii) partial or total compulsory cancellation of the order due to the fact that part or all of the order is not available at the Workplace; (iv) in case of delay in the delivery of the ordered product, cancellation upon the approval of the relevant Workplace; (v) cancellation due to incorrect, damaged or defective product; or (vi) in case of dissatisfaction with the approval of the Workplace. 3.21. After the delivery of the order placed on the website, in the refunds to be made due to the wrong or incomplete product delivery to the Customer, if the relevant Workplace has issued a receipt or invoice related to the order subject to cancellation and has been delivered to this Customer, the said receipt or invoice is It needs to be returned to. 3.22.For food orders placed on the Website, delivery is limited to the availability of the Workplace menu at the time of order. Uludağ Meat Restaurant may not be able to deliver the products that are not available in the restaurant to the Customer. Displaying the products on the Website may not mean that they are in the stock of the Workplace. 3.23. In the event that there is an error in the price or product features of the Products of the Workplace offered for sale through the Website, Uludağ Meat Restaurant may inform the Customer and make the delivery or cancel the order to correct this error. Uludag Meat Restaurant will show the necessary care to make a correct and honest explanation about the content of the products offered by the Workplace on the Website, but Uludag Meat Restaurant will be responsible for any problems or damages that may arise due to the incomplete and / or erroneous explanations made by the Workplace regarding the contents of the order.




4. Termination


4.1. The Customer can stop using the Website at any time. 4.2. Uludağ Meat Restaurant reserves the right to suspend the membership of the Customer or remove it from the Website completely if it is determined that the Customer has acted contrary to these Conditions, the relevant legislation or the goodwill / ethical rules.




5. Your Personal Data


5.1. Uludağ Meat Restaurant attaches great importance to the protection of your personal data. You can click on the links below to access the regulations regarding your personal data:

  1. Clarification Text on the Protection of Your Personel Data
  2. Customer Personal Data Protection Policy
5.2. The customer accepts and undertakes that the information on the registration form is correct. The Customer shall be responsible for any transaction with the registered GSM number, that only one GSM number can be defined for each user created on the Website, that the defined GSM number cannot be changed, a new GSM number can only be defined when a new user is created on the Website, accepts, declares and undertakes.




6. Intellectual Property Rights


6.1. Uludağ Meat Restaurant; services to homes, intellectual property rights, Uludağ Meat Restaurant trademarks, Uludağ Meat Restaurant commercial appearance or all elements of the Website, including but not limited to design, text, image, html code and other codes, in any kind and in kind. All rights regarding personal rights, commercial knowledge and know-how belong exclusively to Uludağ Meat Restaurant. 6.2. The Customer may not use, reproduce, distribute or make or prepare works derived from Uludağ Meat Restaurant services and the above-mentioned works of Uludağ Meat Restaurant for commercial purposes. 6.3. The Customer agrees not to reproduce, copy, distribute or process pictures, texts, visual and audio images, video clips, files, databases, catalogs and lists on the Website, belonging to Uludağ Meat Restaurant and / or other third parties.




7. Changes


Uludağ Meat Restaurant, at its sole discretion and unilaterally, may change these Terms at any time it deems appropriate by announcing it on the Website.




8. Force Majeure


Objectives to fulfill its obligations, including but not limited to adverse weather conditions, transportation interruptions, infrastructure and internet failures, fire, earthquakes, floods, other natural disasters, and extraordinary events such as epidemics, chaos, widespread acts of violence, strikes or regulations of official authorities. Uludağ Meat Restaurant cannot be held responsible for the late or incomplete performance or non-performance of any of its actions determined by these Conditions.




9. Applicable Law and Authority


9.1.These Terms shall be governed by the laws of the Republic of Turkey and will be reviewed by them. 9.2. The parties acknowledged that in disputes arising from the Conditions, within the monetary limits determined within the framework of the legislation, the consumer arbitration committees in the place where the registered address of the Customer and Uludağ Meat Restaurant is located, the Customer and the consumer courts where the Uludağ Meat Restaurant is located will be authorized in disputes over the monetary limits. 9.3. If the dispute is not a consumer dispute, Istanbul Central (Çağlayan) Courts and Enforcement Offices will be authorized.




10. Evidence Agreement


In any dispute that may arise from the Conditions, the parties agree that the official books and commercial records of Uludağ Meat Restaurant, the electronic information, computer and sound records kept in its database and servers will constitute evidence, and that this article has the characteristics of an evidential contract within the meaning of Article 193 of the Civil Procedure Law It accepts that it is.




11. Enforcement


The Customer agrees that it will be subject to these Terms while creating a membership and / or using the Website through the Website.